Refund policy

NO RETURNS: Given the authentic nature of our autographed collectibles, we do not accept returns. If you no longer are interested in the product, we recommend gifting it to a loved one or friend, and canceling your subscription to avoid future shipments.

If you have concerns about the FanBox you have received or any of the products in it, please contact NIL FANBOX at Help@NILFanBox.com. We will work with you to address your issue, replace any damaged or missing items, etc.